Showing posts with label Involver. Show all posts
Showing posts with label Involver. Show all posts

Wednesday, March 16, 2011

Involver & Agile Marketing – Video Blog from VP of Marketing Jascha Kaykas-Wolff

Agile is about understanding all the work that you’re doing, having it defined to a very specific time frame and making sure that all the people that are on your team understand their roles and are executing against the things you’re trying to execute against.

What’s really exciting about Involver is we sit in an industry that’s experiencing a tremendous amount of churn and fluctuation, and I mean that in a very good way. Involver as a company sits at the tip of the spear in social marketing. The products we build serve a need that customers have to actually operate in this space.  So for us, using Agile Marketing is incredibly important.

Defining the Sprint Process
The sprint is really a defined time period, where you understand the amount of work that you can accomplish and you define, as a team, the different tactics you’re going to execute during that time frame. What’s really important about the agile process and the sprint that exists in the agile process is that it’s a much shorter time period than exists in the traditional waterfall model.

So historically, if I wanted to create a campaign for the rebranding or relaunch of a new product, I’d have a six-month plus campaign planned, and I’d be planning to launch that campaign for maybe a quarter or two in advance of that. The difference with the agile model is that you say, “I’m going to execute against the first pieces for that campaign, and I’m going to do that over a two-week period, and then I’m going to identify what the interactions to those pieces are, and then I’m going to make changes to it from there.”

Involver & Our Customers
One of the things we’re always happy to do as a marketing organization is to spend time with our customers and prospective customers, and talk about the way that we run our business. We don’t think that we’re perfect, but we think we have a model that works incredibly well in this space, that’s efficient, and that’s effective.

One of the reasons that we are successful and seeing success as a team operating in agile is because we’re aligned philosophically as a company with the principles we’re trying to operate against, and that’s from the top-down. That doesn’t happen because your CEO says go figure out a new way to do business.  It’s because your CEO and your executive team understand and empathize with the way the market has to operate and they empower you to be able to do that, and in turn, there’s no friction in the organization,and the marketing team to try and figure out ways to work to the CEO.

It’s kind of a really magical combination of an industry and of a time and a team that has a company that’s building a product where the Venn Diagram of those four pieces has 80-90% overlap.


View the original article here

iFrames Are Here and So Is Involver

Beginning today, Facebook is no longer supporting the deployment of new applications on business pages using FBML. In their place, Facebook is allowing support, within the constraints of their terms of service, for iFrames. The look and functionality of fan pages has also changed, as we’ve described in previous blog posts.

What does this mean for you?

If you’re an Involver customer, your apps will be running as you should expect. Better, in fact. One of our of biggest priorities at Involver is to insulate our customers against these kinds of changes. We maintain greater than 250,000 applications on the industry’s most robust server infrastructure. We handle integration of the latest APIs and services, so our customers can focus on their priorities: brand-building and engaging with customers.

We also keep you up to date with the latest industry info, and help you prepare for changes like the one that just happened. For further info on what those changes entail, please read Changes to Facebook Pages – A Quick Guide.

Social media may still be in its formative stages, with the only constant being change itself, but our customers are already doing amazing things, with fan bases in the millions and an unprecedented level of engagement with their customers. They need to know that when Facebook decides to deprecate FBML in favor of iFrames or change its guidelines for image size, they’re not going to have to go back to the drawing board to redo all their pages.

Involver Apps Improve With the Changeover
We’ve been hearing a lot about pages and applications breaking down. Of course we do not wish that on anyone, whether they’re our customers or not. But we do think that when brands invest their time and money in a campaign, they have a right to expect things to hold up, no matter how big the campaign or what the changes to Facebook.

Over the course of this most recent Facebook “refresh,” we’ve added several new features to our apps, including the ability to add Like buttons to individual media within our applications. Here’s a before and after shot of what that looks like in our Flickr app:

Involver Flickr app before iFrames

Involver Flickr app after iFrames

And we’ve even created a new app to specifically address the changes to Facebook. In response to Facebook’s deprecation of its popular FMBL code, Involver launched a Static HTML app, which offers easiest way to render HTML in a Facebook iFrame and configure a fan page in just minutes. You can read about it in our blog post, An Alternative to FBML or download it by clicking here.

All in all, we’re excited about the changes to Facebook and we hope you are too. There’s never been a better time or a better way for brands to engage in the kinds of two-way interactivity that makes products stronger and customers more-satisfied. We hope you’ll continue to engage with us and our products, and keep sharing your questions and comments.


View the original article here

Tuesday, March 15, 2011

Involver Apps Keep Pace with Facebook iFrame Switch

As many of you will know from this blog and recent announcements, Facebook is replacing FBML with iFrames as its default mode for tab applications. While the change will enable users to create more consistency between their existing HTML web site designs and their Facebook fan pages, it does create a few challenges for brands switching over from FBML-based apps.

To ensure that our customers are able to meet this challenge and enjoy the benefits of the move to iFrames, Involver has taken the opportunity to improve the look and functionality of our applications created in SML™. We’ve also updated the application settings pages to make them easier to use.

Our roll out of upgrades will take place over the next couple of weeks, so don’t expect everything to change at once. Among the highlights:

•  Improved look and feel for all Involver apps. Easier access to a greater number of apps.

• A self-serve version of our Promotion Gallery app will be available at the Professional level. This app allows users to create a gallery of fan pages ranked by Likes to cross promote pages. 

• A new app called Scribd, which combines the functionality of Slides and PDFs.

For further information about iFrames and the changes on Facebook, which go into effect for all Facebook pages this Thursday, March 10, please refer to Facebook Drops FBML in Favor of iFrames – Advantages & Challenges and other recent blog posts. And continue to follow us here and on Facebook for more updates.


View the original article here

Monday, March 14, 2011

Involver Announces Improvements to the Analytics Features in Our Audience Management Platform

Involver is proud to announce some stunning new improvements to the analytics capability of our Audience Management Platform. Thanks to the very diligent work of our engineering and product development teams, users can now access a rich array of information on messages published both by and about their brands, and monitor trends across numerous categories, including Fan Pages, individual Facebook applications, messaging on Twitter and the Open Web.

We’ve focused on making your data actionable with interactive graphs, the ability to drill down into the data and to compare data sets. Users can graph out 20 individual metrics related to publishing, monitoring, applications and page content. Watch a quick demo of the upgraded analytics experience below:

As the video shows, you can now access data in a range of new ways, make month-by-month comparisons, compare daily changes, and get instant access to specific metrics that are highlighted beneath the main graph with quick links and spark lines.

This is just the beginning of a series of analytics improvements that we’ll be launching in the next few months. Next up will be an expanded set of application analytics. As before, it still possible to export to third party analytics tools.

We’ll be rolling this out to all our accounts over the next two months, starting with Enterprise clients. If it hasn’t been rolled out to your account and you’re at the Enterprise Level, please feel free to drop your account manager a note.

We look forward to your feedback. Stay tuned for more feature updates.


View the original article here